Back Office/Call Centers/Data Centers

Article | September 30, 2004
Corporate Headquarters Site Selection   

When choosing a location for a corporate headquarters, it is not as much a real estate question as it is a business question. A company’s corporate... More>>


Article | September 30, 2004
Canada: Where Does Canada Fit into Your Contact Center Strategy?   

Many American companies, under pressure to reduce costs and gain access to fresh labor pools, are interested in an offshore location for their call... More>>


Article | September 30, 2004
Tennessee: Technology & Call Centers 2004   

Tennessee has an attractive business climate and commitment to supporting industry growth and expansion. In addition Tennessee has continued to show... More>>


Article | September 30, 2004
Governor Arnold Schwarzenegger: California's Last Action Hero?   

Referring to himself as “California's Job Czar” in his recent State of the State Address, Schwarzenegger appears committed to business tax reform... More>>


Article | September 30, 2004
Contact Centers 2004 - The Year of Big Picture Thinking   

As we reflect on the year just ended and look forward to the future, we see an industry that is thriving, yet undergoing tremendous transition. Our... More>>


Article | September 30, 2004
Contact Center Site Selection, Parts 1 and 2   

The following is a two part article focusing on site selection for contact centers. Part one examines the processes for conducting these searches,... More>>


Article | September 30, 2004
Site Selection for the Technology Industry   

The technology industry is experiencing renewed growth, and the outlook for many new and emerging industries is nowbrighter than ever. Spending on... More>>


Development News | April 21, 2004
Buffalo Welcomes Geico   

Saying “in Buffalo, you have a combination of smart and friendly,” Warren Buffett played a key role in the recent announcement that GEICO... More>>


Article | March 31, 2004
Location Strategic Planning   

This article examines the latest thinking relative to the design of corporate location strategy. One overarching force shaping location strategy is... More>>


Development News | February 15, 2004
Citicorp Seeks Incentives for Call Center   

Seeks more than $2.3MM in incentives according to published reports. More>>




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