TID Contributors

Author | May 19, 2010
Edwin D. McDonell   

Edwin D. McDonell is author of several books on banking and technology and numerous articles on a variety of business topics for national and... More>>


Author | May 19, 2010
Gerry Barber   

Gerry Barber is a 25 year veteran of the call center industry and a corporate officer and member of the Board of Directors of the Call Center... More>>


Author | May 19, 2010
Fredia Barry   

Fredia Barry is president of the Call Center Industry Advisory Council (CIAC). More>>


Author | May 19, 2010
Laura Grimes   

Laura Grimes, president of Harrington Consulting Group, is a consultant in the areas of successful business planning, project management, traffic... More>>


Author | May 19, 2010
Mark Seeley   

Mark W. Seeley is director and head consultant of corporate services with CB Richard Ellis’ Phoenix-based Call Center Solutions Group. More>>


Author | May 19, 2010
Angelos G. Angelou   

Angelos G. Angelou is the CEO of AngelouEconomics, a consulting firm specializing in the technology industry and the communities seeking to support... More>>


Author | May 19, 2010
Charles A. Gargano   

Charles A. Gargano was appointed by Governor George E. Pataki in February 1995 as chairman and commissioner of Empire State Development, and... More>>


Author | May 19, 2010
Marvin E. "Gene" Strong Jr.   

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Author | May 19, 2010
Joel Hoiland   

Joel Hoiland is president and CEO of IWLA - The Association for Logistics Outsourcing, a 112 year-old trade association based in Chicago. More>>


Author | May 19, 2010
Greg Jones   

Greg Jones is the vice-president and a senior consultant for the Foreign-Trade Zone Corporation, which operates 9 Zone projects in Alabama,... More>>