Hinduja Global Solutions (HGS) (listed on NSE and BSE in India), a global leader in business process management, announced it is opening its first customer experience center in Florida. The center, located in Jacksonville, FL, will bring more than 350 new career opportunities in the first phase of expansion, starting in September, with a total of 500 new job opportunities over time. This expansion is due to continued growth of the company's domestic business, driven by a combination of providing additional services to existing clients and recent new business wins.
HGS is aggressively growing onshore across industries; growing its North American employee base by more than 40 percent in the last 12 months. This rapid growth has resulted from both the acquisition of new clients and the expansion of contact volume and lines of business across HGS's existing customer base – a direct result of HGS's consistent operational excellence.
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