AL: Sitel to Add 300 Jobs to Customer Care Center in Hamilton | Trade and Industry Development

AL: Sitel to Add 300 Jobs to Customer Care Center in Hamilton

Apr 26, 2016

Sitel, a leading global customer care provider, announced the availability of 300 new career opportunities at its Hamilton customer experience center. The permanent, full-time positions will be for agents supporting inbound customer care for a leading telecommunications provider.

Applicants interested in a career with Sitel are encouraged to apply online at the "Careers" tab of or by calling 866-430-9983. Previous customer service experience and strong computer knowledge are preferred. Sitel provides competitive compensation and benefits packages, including medical, dental, vision, 401K, paid vacation and holiday time. Lucrative bonus and incentive opportunities are also available.

"The Hamilton team has continually provided high-quality customer experiences for our clients, which has helped business demand grow and prompted the need for additional support," said John Thomas, site direct for Sitel Hamilton. "Due to the hard work of the agents here, we have had the opportunity to grow several times over the past years and I look forward to adding even more exceptional talent to the current team."

Career path development is a foundational building block for Sitel, with a long reputation for promoting team members through the ranks to management positions. 

About Sitel
As caring for customers becomes the differentiator that drives consumer engagement and spend, Sitel is advancing its position as a world leader in outsourced customer experience innovation. With over 30 years of industry experience, Sitel serves more than 62 markets in 40 languages, with 61,100 passionate and talented associates from 108 contact centers strategically located in 21 countries. Combining comprehensive customer care capabilities, leading multichannel solutions, and unparalleled experience across all industries, Sitel collaborates with some of the best known global brands to help deliver outstanding customer experiences. The company is a subsidiary of Groupe Acticall. Visit to learn more.

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