Sitel, a leading global customer care provider, announced the addition of 200 new full-time career opportunities to its Hamilton customer experience center. The new positions are made possible by client business expansions in the insurance industry and are for both coaches and inbound customer care agents.
Candidates interested in joining Sitel’s team of talented customer care specialists are welcome to apply online at the Careers tab of www.sitel.com or call 866-430-9983. Previous customer service experience and strong computer knowledge are preferred.
“Sitel has consistently been one of our largest employers in the area and we are delighted that they continue to grow job opportunities for Hamilton,” said Northwest Alabama Economic Development Alliance President, David Thornell. “We appreciate Sitel’s contribution to the local economy by developing more job opportunities within the local area.”
Sitel provides competitive compensation and lucrative bonus and incentive opportunities, as well as exceptional training and ongoing professional development. This business expansion in Hamilton could have the potential to grow into long-term career opportunities.
“Through strong client partnerships and the tremendous work done by our team we are able to provide even more career opportunities to the Hamilton area,” said John Thomas, site director for Sitel’s Hamilton location. “We look forward to recruiting more talent and being able to provide value to our clients by delivering exceptional customer experience.”
As caring for customers becomes the differentiator that drives consumer spend, Sitel is advancing its position as a world leader in outsourced customer care innovation. With over 30 years of industry experience, Sitel’s 61,100 employees support clients with CRM contact center services that provide predictable and measurable Return on their Customer Investment by building customer loyalty, increasing sales and improving efficiency. Sitel manages client programs on behalf of some of the best known brands in the world, with global solutions that include customer acquisition, customer care, technical support and social media programs. Sitel maintains global standards of excellence, operating in approximately 108 facilities in 21 countries, supporting client customers located in 62 countries across North America, South America, Europe, Africa and Asia Pacific in 40 languages. Sitel is privately held and majority owned by Canadian diversified company, Onex Corporation. For more information, please visit www.sitel.com.