Telerx, a leading outsource partner that provides world-class customer care services, is welcoming yet another new client to its customer contact center in Kings Mountain/Charlotte, North Carolina. Ocean Spray, the leading producer of canned and bottled juice drinks in North America, has joined the existing blue chip companies that Telerx services at this facility. This is the fourth new client to partner with Telerx at this site since the beginning of the year.
“We are very proud to welcome Ocean Spray,” stated Linda Schellenger, President of Telerx. “This client selected Telerx in large part due to the tremendous commitment to excellence in customer service that our associates demonstrate every day. They recognize that we can help them to achieve bottom line results by optimizing customer, consumer, and employee relationships.”
Ranked a “Top Outsourcer” by Contact Center World,Telerx is distinguished in inbound services among mid-size service providers. Telerx’s focus on innovation and insights in customer care and its comprehensive service offerings drive business results. On behalf of its impressive list of clients, Telerx interacts with millions of customers, consumers, patients, and healthcare providers each year.
Telerx is headquartered in Horsham, Pennsylvania. Additional contact centers are located in Allentown, Pennsylvania; Wilkes-Barre, Pennsylvania; El Paso, Texas; Kings Mountain, North Carolina; Canada; the Philippines; Europe and Latin America. For further information, visit www.telerx.com or call 1.800.2Telerx.