Bright Health Plan (BHP), with the support of the Greater Phoenix Economic Council (GPEC), Arizona Commerce Authority and City of Tempe, announced its decision to open a new contact center in Tempe, Ariz., to support Bright Health Plan's rapidly growing membership across the country. The contact center will bring 35 jobs to the Tempe area this year and an additional 40 jobs in 2021. Initial services will include sales and sales service, and plans are in place to provide bilingual phone- and chat-based support for all Bright Health Plan members as early as next year.
"After considering several locations across the country, we chose Tempe because of the region's cultural significance, diverse talent pool and quality of life," said Jim Bletzer, senior vice president of Sales for Bright Health Plan. "It is the perfect community to partner with on providing broad services to our customers and greater support to our Latino members and our multi-cultural initiatives. We are thrilled to continue working with GPEC to invest in the greater Phoenix community."
The hiring process for the 35 open positions will begin immediately and training for new hires will begin in August. Job offerings are listed on Bright Health Plan's website.
"Greater Phoenix is a hub for insurance sector growth and Bright Health Plan's expansion creates jobs at a critical time," said Chris Camacho, president & CEO at the Greater Phoenix Economic Council. "Bright Health Plan's new facility will serve as the regional anchor for this fast-growing health care services company and they are able to utilize our strong talent pool to fill positions immediately."
Bright Health Plan will open the facility, which will occupy 28,000 sq. ft. at Rio 2100, on Oct. 1.
"At a time when our nation is facing record unemployment, we appreciate the jobs and opportunities that Bright Health Plan is bringing to our community," said Tempe Mayor Corey Woods. "We are excited about Bright Health Plan's future in our city and look forward to their continued growth. Our community is dedicated to helping our businesses and our residents succeed."
Bright Health Plan was founded to create a more personalized and affordable member experience by improving access to health care and enabling stronger relationships between members and their providers. In Arizona, the company offers individual and family plans and Medicare Advantage plans in Maricopa County and individual and family plans in Pima County.