The Elevator and Escalator Division of Mitsubishi Electric US, Inc. is expanding staff and office space with a new call center to support growth in the U.S.
Vertical transportation needs are growing as construction volume has picked up and the existing US elevator and escalator inventory ages. In response to growing demand, Mitsubishi Electric US, Inc. has opened four Elevator and Escalator branch offices in the past three years in San Francisco (second Northern California location), Nashville, Boston, and Miami. The new Cypress, California call center serves as the central location for customer support for Mitsubishi Electric US, Inc. Elevator and Escalator Division nationwide.
Representatives of Mitsubishi Electric US, Inc. recently came together to celebrate the call center’s grand opening.
“We’re proud of the growth the company has seen in recent years, and we’re thrilled to open the expanded call center,” says John Faure, senior director, service and labor relations department, Mitsubishi Electric US, Inc. Elevator and Escalator Division. “We were outgrowing our old offices and the new space will allow us to serve our customers better, as well as accommodate future growth.”