TX: Thomas L. Cardella & Associates Announces Expansion

Thomas L. Cardella & Associates (TLC&A) today announced that it will launch a new contact center in El Paso, Texas, located at 7777 Market Center Drive.  Hiring will begin March 1, 2011 to staff the inbound and outbound programs that will operate 24 hours a day and seven days a week.  

“We are excited that Thomas L. Cardella & Associates has chosen to expand its operations in our community,” said Casandra Casarez, Director of Business Development, El Paso Regional Economic Development Corporation. “Thomas L. Cardella & Associates not only brings great job opportunities to the region but also a solid reputation. We strongly believe that the relationship between TLC&A and the El Paso community will be mutually benefitting for years to come.

Stated Thomas L. Cardella, President, “We are very excited to be establishing a new region in El Paso for TLC& A.  Over time, I can certainly see the El Paso site being the hub of our Southwest Texas operation, and potentially growing to well over 1000 employees in the next three to five years.”

Thomas L. Cardella & Associates will offer up to 200 entry-level positions and 25 managerial employment opportunities.  For more information on employment at Thomas L. Cardella & Associates, please visit www.tlcassociates.com.

About Thomas L. Cardella & Associates

Founded in April of 2007, Thomas L. Cardella & Associates has been recognized for quality since it opened and has also received recognition as an IQPC Top 5 Best Outsourced Provider for 2010; the 2009 IQPC Call Center of the Year Award and the IQPC Call Center Leader of the Year 1st Runner-Up Award. In just over three years, the company has grown to four locations in the state of Iowa: Cedar Rapids, Coralville, Keokuk, and Marshalltown, with more than 800 employees.

Thomas L. Cardella & Associates focuses on the direct marketing needs of Fortune 500 clients in the financial services, insurance, retail, publication, technology, communications, entertainment, utilities, business services, and travel industries. The company is an outsourced provider of solutions such as Inbound Customer Service, Outbound Teleservices, Lead Generation, Email Management, Webchat, and Customer Support services. For more information about Thomas L. Cardella & Associates, please visit www.tlcassociates.com.