Ogden, Utah-based AvantGuard (AG) is opening its third monitoring center, strategically placed in Cedar City, Utah. AG president, Justin Bailey says, “We chose Cedar City because of its highly educated and talented workforce. It’s a beautiful community and they have truly rolled out the red carpet for us.”
AvantGuard Monitoring is a premier provider of wholesale monitoring services for alarm dealers in North America. Skilled AG operators monitor and respond to alarm signals and events of all types across the security, fire, mPERS, and IoT industries. “We are currently serving over a million subscribers from Alaska to Puerto Rico, including residents, businesses, schools, hospitals…” says Bailey.
The new, fully redundant monitoring center is 5,121 square feet occupying the third floor of a three-story building capable of seating 28 active monitoring specialists at any given time. “This state-of-the-art facility adds another layer of redundancy for customers, ensuring continuous ‘up’ time and service for the people who depend on AG for their safety and protection. The new center also helps facilitate the phenomenal growth AG is experiencing.
The Operations Manager for the new center, Ammon Davis, has been with AvantGuard since July 2013, serving in various rolls – Operator, Training Instructor, Account Executive in Dealer Services, and Training and Quality Manager. “We’re thrilled to be opening here in Cedar City and have felt welcomed by the community. Our team is quickly growing and embracing the AG ‘We Care First’ culture, and we’re excited to be working in such a beautiful facility,” said Davis.