TID Contributors

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Steve Brubaker

Customer Care Partners


Steve Brubaker

Steve Brubaker is CEO of Customer Care Partners, which helps companies attract and retain valued customers. Customer Care Partners provides a systematic approach for engaging employees to develop lasting relationships with customers to grow the brand. Steve is co-author of “Taking Your Customer Care to the Next Level” and is a sought-after speaker on topics such as how to create a personalized customer care experience, how to ensure all employees deliver a consistent face for the brand, and how to keep workers motivated.


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