Back Office/Call Centers/Data Centers


WI: Health Care Firm Establishes Facility in Pleasant Prairie, Creating 95 Jobs

July 17, 2019

Fresenius Kabi, a global health care company, is establishing a regional distribution center in Pleasant Prairie, Wis.. expected to create 95 jobs. more >>


LA: Full Armor Films Expands With State Entertainment Job Program

July 12, 2019

Full Armor Films, a motion picture production company operating in New Orleans and New York, is expanding its Louisiana operation. more >>


MO: Tech Mahindra Ltd. Brings Center of Excellence to O’Fallon, MO

July 11, 2019

Tech Mahindra Ltd held a ribbon cutting recently for its new 14,000-square-foot, state-of-the-art Center of Excellence in O'Fallon, Mo. more >>


TN: Xtend Healthcare Expands in Sumner Co., Creates 200 Jobs

July 8, 2019

Xtend Healthcare plans to invest $1.3 million and create 200 jobs in Hendersonville, Tenn. more >>


Content not yet available.


Commerce Secretary Wilbur Ross Concludes SelectUSA Investment Summit

June 17, 2019

Business leaders and economic development officials from 79 global markets and 49 U.S. states and territories attended the recent SelectUSA... more >>


Government Contact Center Satisfaction Drops to 6-Year Low, Study Says

June 3, 2019

CFI Group's 2019 Government Contact Center Satisfaction Index (GCCSI) fell to 63, as measured on a 0-100 scale, down 7% from 2018. more >>


Survey: Only 30% of Midsized Call Centers Confident in Ability to Meet Customer Needs

May 13, 2019

An independent research study conducted by consulting firm Frost & Sullivan, found that 64% of midsized call centers surveyed recognize the connected... more >>


Reports: Contact Centers Adding AI to Become More Intelligent, Responsive

April 15, 2019

Contact centers have evolved from query resolution to full-featured customer experience centers by embracing artificial intelligence and speech... more >>



Peoria AZ is the SMART Choice for Business Location

Peoria AZ is the SMART Choice for Business Location

September 25, 2017

From its stunning topography to diverse workforce, Peoria Arizona is becoming an increasingly popular place to live, work and invest. Peoria is in a... more >>


Content not yet available.

Case Studies

blank Case study | April 30, 2018
The Key to Central Louisiana’s Success: A Strong Workforce   

By: Jennifer Alten

Central Louisiana is thriving. One major reason is the area’s strong workforce, which is driving regional growth and productivity. More>>


North Port, Florida:  Its Pro-Business Climate is Sizzling Case study | March 5, 2013
North Port, Florida: Its Pro-Business Climate is Sizzling   

By: Jennifer Alten

The City of North Port, Florida, is the state’s 7th-largest city, and one of the fastest-growing, but what sets it apart is its pro-business... More>>


North Port, Florida Case study | March 9, 2011
North Port, Florida: New Development and Rapid Growth Makes This Buzzing Community a Smart Place to Live and Work   

By: Jennifer Alten

Though it has roots as a retirement community, today the city of North Port, Florida, is anything but. Over the past 10 years, this thriving city in... More>>


Building in College Park Case study | November 16, 2010
The Future of Business in Georgia... College Park   

By: Trade & Industry Development

College Park is home to Fortune 1,000 companies such as Chick-Fil-A and AirTran Airways. The city operates the largest public access Compressed... More>>


White Papers

IndustryWeek White Paper | March 1, 2019
2017 Manufacturing Salary Survey   

2016 was a good year for manufacturing leadership: Job satisfaction was up, and so was pay. Medical device manufacturing took the lead in salaries,... More>>


White Paper | February 16, 2017
12 Mistakes to Avoid in Site Selection   

Study of a few critical mistakes site selectors can make that undermine analysis, lead to risk, higher cost, unfavorable operating conditions. More>>


White Paper | February 17, 2014
United States Office Outlook - Q4 2013   

​In 2013, the U.S. office sector handed in its best performance in seven years. Leasing activity increased, absorption neared 40 million square... More>>



Print

Articles

blank Article | June 14, 2019
2019 CiCi Awards: Community Impact

By: Peter Francesconi

A company’s decision to locate a new facility or expand an existing one can have a profound effect on a community. For the 14th annual CiCi Awards...   More>>


blank Article | June 14, 2019
2019 CiCi Awards: Corporate Investment

By: Peter Francesconi

Investment by companies in the U.S. continues to be strong. The 15 Corporate Investment winners of Trade & Industry Development’s 2019 CiCi Awards...   More>>


blank Article | June 14, 2019
Base of Operations: Finding the Best Location for a Corporate HQ

By: David Hickey

Location decisions require a strategic approach with attention placed on key factors specific to the project’s requirements. The decision should...   More>>


blank Article | September 17, 2018
U.S. Steel and Aluminum Tariffs & Retaliation Tariffs Imposed

By: Doreen M. Edelman, Julius Bodie

President Donald Trump imposed 25% tariffs on steel and 10% tariffs on aluminum imports. What does this mean to your business?   More>>


blank Article | September 14, 2018
Wind Powers Forecast to Reach New Heights

By: John Hensley

AWEA: Wind power is now a mainstream solution for businesses hoping to lower energy costs. Here is the scoop on a great power source.   More>>




x

Subscribe to our Newsletters


The only vertical market site selection publication that delivers industry insight and growth strategies right to your inbox. Incentives, real estate, workforce development – site selection news and information centered around markets that matter to you.