Winter 2004 | Trade and Industry Development

Winter 2004

Trade & Industry Development Magazine

Pursue the Potential Pittsburgh Property Pronto... By now we've all seen the IBM commercials on T.V. advertising e-business on demand. From the Business Genie, to the 30-second site selection decision (Nextel's flip phone executive meeting), these commercials create a world where decisions and solutions come easily. While we can't do magic at T&ID, we do have some solutions that will help in your next location decision. In this issue, dedicated to site selection for technology companies and call center operations, we tap into the vast knowledge of leading site selection experts, as well as industry outlooks provided by AEA and CIAC.

In this issue

Contact Center Site Selection, Parts 1 and 2

BY: Laura Grimes

The following is a two part article focusing on site selection for contact centers. Part one examines the processes for conducting these searches, from both a macro and micro perspective. Part two delves into the contact center climate in North America, and why these centers have been successful. While all companies’ location needs are different, we hope that this unique overview will assist you in planning your company’s next project. more....