An independent research study conducted by consulting firm Frost & Sullivan, found that 64% of midsized call centers surveyed recognize the connected ...
Zantech IT Services, Inc., a provider of leading-edge technology solutions to federal government and industry, will expand its corporate offices in F...
Root Insurance, the nation’s first car insurance company to incorporate individual driving behavior in every rate, will expand its operations in Colum...
Ubiquity Global Services, a multinational business process outsourcer and one of the fastest-growing private companies in the U.S., is opening a new c...
Contact centers have evolved from query resolution to full-featured customer experience centers by embracing artificial intelligence and speech analyt...
BCforward, a global information technology consulting and staffing firm, will expand its operations in Hamilton County, creating up to 300 new jobs by...
