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A Technology Company's Call Center Search

A Technology Company's Call Center Search

The primary goal of this particular economic development effort was to secure the successful recruitment of Dell Computer Corporation’s first technica...

Contact Center Site Selection, Parts 1 and 2

Contact Center Site Selection, Parts 1 and 2

The following is a two part article focusing on site selection for contact centers. Part one examines the processes for conducting these searches, fro...

Governor Arnold Schwarzenegger: California's Last Action Hero?

Governor Arnold Schwarzenegger: California's Last Action Hero?

Referring to himself as “California's Job Czar” in his recent State of the State Address, Schwarzenegger appears committed to business tax reform as a...

Florida: Innovation Hub of the Americas

Florida: Innovation Hub of the Americas

Combine a growing consumer market, an expanding pool of talent, a supportive government and a strong asset base, and Florida assures companies long-te...

High Tech Industry Sheds More Than One-Half Million Jobs in 2002

High Tech Industry Sheds More Than One-Half Million Jobs in 2002

A new study released by AeA shows that in 2002 the U.S. high-tech industry lost 540,000 jobs, dropping from 6.5 million to 6.0 million. A preliminary ...

Tennessee: Technology & Call Centers 2004

Tennessee: Technology & Call Centers 2004

Tennessee has an attractive business climate and commitment to supporting industry growth and expansion. In addition Tennessee has continued to show a...

Corporate Headquarters Site Selection

Corporate Headquarters Site Selection

When choosing a location for a corporate headquarters, it is not as much a real estate question as it is a business question. A company’s corporate he...

Site Selection for the Technology Industry

Site Selection for the Technology Industry

The technology industry is experiencing renewed growth, and the outlook for many new and emerging industries is nowbrighter than ever. Spending on inf...

Contact Centers 2004 - The Year of Big Picture Thinking

Contact Centers 2004 - The Year of Big Picture Thinking

As we reflect on the year just ended and look forward to the future, we see an industry that is thriving, yet undergoing tremendous transition. Our co...

Supply Chain Outsourcing, a Logical Decision

Supply Chain Outsourcing, a Logical Decision

In the recently concluded Presidential election, outsourcing, or rather off-shoring, was a major campaign issue. The loss of massive amounts of white-...