January/February 2010 | Trade and Industry Development

January/February 2010

Trade & Industry Development Magazine

January/February 2010

Well, the H1N1 Virus seems to continue to wreck havoc with some people. At the time of this writing, the vaccine is still hard to come by. When I called my pharmacy the other day to refill a prescription, there was a recorded message explaining they were still out of the vaccine. And while shopping in a department store, I heard a message over the public address system explaining how to avoid coming in contact with, or spreading, the germs.

Thinking about all of this hit home with me as I was contemplating this issue of Trade & Industry Development. This issue has a heavy concentration on health-related topics. And why not? The subject of health absolutely affects each and every one of us.

In this issue

Community Progress Report

BY: Linda Dobel

In the world of sales, it is commonly acknowledged that it costs five to 10 times more to gain a new customer than it does to retain an existing customer. In the world of economic development and strategic corporate growth, retention is even more consequential. Not only does business retention equate to new jobs – 40 to 80 percent of new jobs emanate from existing business. more....