Articles

Article | September 30, 2004
Florida: Innovation Hub of the Americas   

Combine a growing consumer market, an expanding pool of talent, a supportive government and a strong asset base, and Florida assures companies... More>>


Article | September 30, 2004
Canada: Where Does Canada Fit into Your Contact Center Strategy?   

Many American companies, under pressure to reduce costs and gain access to fresh labor pools, are interested in an offshore location for their call... More>>


Article | September 30, 2004
Tennessee: Technology & Call Centers 2004   

Tennessee has an attractive business climate and commitment to supporting industry growth and expansion. In addition Tennessee has continued to show... More>>


Article | September 30, 2004
Governor Arnold Schwarzenegger: California's Last Action Hero?   

Referring to himself as “California's Job Czar” in his recent State of the State Address, Schwarzenegger appears committed to business tax reform... More>>


Article | September 30, 2004
Contact Centers 2004 - The Year of Big Picture Thinking   

As we reflect on the year just ended and look forward to the future, we see an industry that is thriving, yet undergoing tremendous transition. Our... More>>


Article | September 30, 2004
High Tech Industry Sheds More Than One-Half Million Jobs in 2002   

A new study released by AeA shows that in 2002 the U.S. high-tech industry lost 540,000 jobs, dropping from 6.5 million to 6.0 million. A preliminary... More>>


Article | September 30, 2004
Contact Center Site Selection, Parts 1 and 2   

The following is a two part article focusing on site selection for contact centers. Part one examines the processes for conducting these searches,... More>>


Article | September 30, 2004
Site Selection for the Technology Industry   

The technology industry is experiencing renewed growth, and the outlook for many new and emerging industries is nowbrighter than ever. Spending on... More>>


Article | June 30, 2004
Arkansas: A Natural for Business   

Arkansas’ central U.S. location and comprehensive transportation network position the state as a strategic center for distribution. Located within... More>>


Article | June 30, 2004
Kansas: An Emerging Presence in the Logistics and Bioscience Industries   

By highway, rail, or air, Kansas offers excellent transportation and logistical advantages. Because Kansas is central and because the state has... More>>



 

 


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